FAQs

Here you will find answers for typical questions about hearing loss and hearing aids. If you don’t find what you are looking for, please feel free to contact us.

How can I get my hearing evaluation charges covered by Medicare?
For those with hearing loss, The Family Hearing Center will request that you bring in or fax a prescription from one of your physicians, preferably your internist. The referral should be received at the time of your evaluation appointment. When you come in we will also ask that you fill out a HCFA form and allow us to make copies of your Medicare card and secondary insurance cards, when applicable. Following your evaluation the bill will be sent directly to Medicare.

Whom should I call to make an appointment for an auditory processing battery of tests?
Both an audiologist and speech-language pathologist will conduct testing. Patients’ first point of contact is the audiology appointment secretary, who will conduct a phone interview to determine if TLC’s evaluation is appropriate for the child in question. If so, clients will schedule an appointment.  Generally, three separate appointments are scheduled: one with an audiologist, a second with a speech-language pathologist, and third, a parent meeting to review our results and recommendations.

Why should I bring my child to The Family Hearing Center for a hearing test instead of my doctor’s office?
TLC is one of a few facilities in the area that does team testing, which involves a staff member assisting the audiologist in the test booth and focusing on the needs of the child, so the audiologist can concentrate on test procedures. This team approach typically offers a non-threatening and fun experience for both child and parent. Also, depending on the age or involvement of your child, the center has a variety of test procedures available, and audiologists who are experienced in testing children of all ages for possible hearing loss.

How do I know I am a candidate for a hearing aid?
The first thing you must know is if you have hearing loss. It’s advisable to have a hearing test as soon as you suspect that you have hearing loss. Another consideration is do you experience difficulty hearing or do you notice extra stress from not hearing or understanding speech or environmental sounds? Do you find yourself tired at the end of the day because you’re straining to listen?

Sometimes family and friends will recognize that you have difficulty hearing even before you do. If they find your hearing loss to be a burden then you many want to consider a hearing aid just to be courteous to them. Another way to determine your candidacy for hearing aids is to ask for a demonstration and to try them in your typical listening environments.

What should I do when my hearing aids whistle or feedback?
Feedback can occur from many reasons. One type of feedback is when a hearing aid needs a repair and has internal feedback. Your audiologist can determine this. Another type of feedback is when the hearing aid works properly, however, the amplified sound from the hearing aid gets picked up by the hearing aid microphone such as when you cup your hand over the hearing aid.

It’s important to determine where the feedback is coming from. For instance, is the hearing aid or earmold fitting loosely and therefore causing sound leakage. Sometimes excess wax accumulation in the ear canal can cause feedback. Some solutions for feedback include, remaking the hearing aid or mold for a better fit, cleaning the ear canal, checking the hearing aid vent, reducing high frequency amplification or adding a “canal lock” to the hearing aid.

What can you tell me about digital hearing aids?
There are many digital hearing instruments available, including modern designs that are discreet and wireless, easy to operate, and fully automatic. Most of these hearing aids analyze sounds, determine if the sound is speech versus noise and then convert this information to numbers which are analyzed and manipulated by a set of rules or algorithms that are programmed into a chip that controls the hearing aid amplification. As a result, digital hearing aids have less distortion that is generally found in analog hearing aids. These devices are extremely flexible and can be fine-tuned in many different ways via a computer.