Your Visit

What to Expect

When you arrive for your appointment, you will be greeted by the front office staff and asked to fill out the necessary forms. Your audiologist will review your personal information and will ask you some questions regarding your hearing concerns. Your hearing will then be assessed in a soundproof booth. The following procedures may be performed:

  • Otoscopy: Your Audiologist will look in your ears with an otoscope. This instrument is used to see the ear canal and the eardrum.

  • Puretone Audiometry:  Earphones will be placed in or on your ears at which time you will hear a variety of tones to determine the exact point or threshold at which you can hear.

  • Speech Audiometry:  You will be asked to repeat a series of one and two syllable words at different volumes to best determine your speech understanding.

  • Immittance Test: This test determines your middle ear function.

We will review and explain the results of the tests. The audiologists will give you recommendations based on your individual results and a follow-up report will be sent.

Appointments, Insurance & Payment

TLC’s Family Hearing Center serves all ages, infants through adults. Services are by appointment only. For information on our hours of operation, directions and location, please contact us. Major credit cards and personal checks accepted.  Payment is expected at the time of services unless prior arrangements have been made.

Insurance coverage may be available. Please call to confirm coverage. Payment plans are available. Below are providers.

Participating: Medicare, CIGNA, Integrated Health Plan Inc., NCPPO/UniCare/Mutual of Omaha, United Healthcare

  • Approved/Non-participating: CareFirst Blue Cross/Blue Shield of MD, TRICARE Sierra Military (U.S. Military coverage)
  • We work with a variety of managed care plans (short list): TruHearing, Amplifon, Veterans Choice

We offer a 10-month, no interest payment plan for hearing aid purchases.