Outcomes Adult Services

Our Mission

We help individuals to find and keep jobs and live independently in the community. We strive to improve lives and expand the possibilities of those that we serve.

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Outcomes

Welcome to Outcomes Service at TLC, located in Rockville, MD, advocating for adults with disabilities to find and keep jobs and live independently in the community. Our program sets the standard of excellence in community-based services and has earned its tenth consecutive three-year CARF accreditation, a rigorous peer-review process. We succeed in finding our participants competitive, substantive jobs and educational and social opportunities that are vital to their independence and well-being. We provide them with the ongoing support they need to be successful.

TLC Outcomes Service, established in 1986, serves a diverse group of transitioning youth and adults with disabilities including developmental disabilities, autism, brain injury, and other neurological conditions.

Individuals with disabilities are entitled to full participation in the community in all aspects of life. Outcomes provide a variety of services to help achieve this goal. We enable our participants to reach the highest level of productivity and independence. Our extensive experience, community connections, and excellent reputation make us the provider of choice for over 300 individuals each year.

Our Philosophy

TLC Outcomes Service recognizes each person as an individual with unique abilities and goals. Our staff of experienced professionals strives to provide the best services possible by offering a person-directed approach. We work with each person to develop a program with goals that are both challenging and attainable.

We believe that all people should have the opportunity to be fully included in the community. Using a team approach, we value input from those we serve, their families, caregivers, and advocates.

Funding

Funding for TLC Outcomes Service is received from the following sources:

Accreditation

Our program sets the standard of excellence in rehabilitation facilities, having earned its eleventh consecutive three-year CARF accreditation, a rigorous peer-review process.

Programs

Employment Services

Employment services encompass a range of programs designed to support individuals in achieving and maintaining competitive integrated employment. Career Exploration Services focus on developing essential soft skills—such as communication, problem-solving, and workplace conduct—through prevocational learning experiences in group settings. This foundational training prepares individuals for future job opportunities without teaching specific job tasks. The Discovery service further enhances this process by guiding individuals through a person-centered employment planning journey, divided into three milestones that assess interests, skills, and ideal work conditions, ultimately resulting in a comprehensive Employment Plan.

Once individuals are prepared for the workforce, Job Development services assist them in securing employment through customized job search strategies, interview coaching, and community networking. These services emphasize both direct efforts, such as applications and employer outreach, and indirect strategies like attending business events. Once employed, Ongoing Job Supports ensure individuals can adapt to their roles and maintain job performance through job coaching and task analysis. Additionally, Follow-Along Support provides monthly assistance post-employment, including regular check-ins to ensure sustained success in the workplace. Together, these services create a holistic support system for individuals on their employment journey.

Community Development / Day Habilitation Services (CDS)

Community Development Services (CDS) aim to help individuals develop and maintain skills for community membership through participation in community-based activities. These services include direct support for learning and maintaining skills and are tailored to individual needs. Activities may involve employment preparation, social skills development, volunteering, and participation in community events, with a focus on promoting independence and inclusion. Each participant receives a personalized schedule based on their preferences and goals, ensuring activities foster community engagement without institutional characteristics

Self Directed Services (SDS)

TLC is a vender of Self-Directed Services.   

Participants using the self-directed services model act as the employer of record, responsible for setting provider rates and staff wages that align with DDA standards. They must manage their self-directed budget, covering staff wages, taxes, and benefits without exceeding their allocation, which is based on DDA-established rates. The budget includes “fully loaded” rates, encompassing salaries and various associated costs, and exceptions for higher staff wages may be requested. The DDA will cover administrative costs for coordination and fiscal management services, which do not need to be included in the budget. Additionally, all direct support staff and vendors must meet minimum qualifications, with verification handled by the Fiscal Management Services provider.

Private Pay (PP)

The Private Pay program offers individuals 18 and over the opportunity to receive services by paying an hourly rate whether they want to supplement existing funded services or do not meet the state program eligibility requirements. Participants decide on services based on their needs. Services include, but are not limited to, job development, job coaching, self-advocacy, community integration, support applying for social services, activities for increasing independence, and travel training in the community. A free consultation is provided to all prospective clients to discuss needs.

Meet The Outcomes Team

Man with a beard, wearing a purple shirt, smiles at the camera. The background features a Maryland flag.

Brendan Doyle

Workforce Development Specialist

Woman smiling in front of window blinds, wearing a blue denim shirt and a patterned scarf.

Beth Odom

Community Inclusion Team Coordinator

A woman with long brown hair is smiling, wearing a floral blouse and a necklace. She is posed against a plain, light-colored background.

Karen Morgret

Director of Vocational Services and Quality Assurance

2025 Pat Headshot

Patricia A. Ritter, Ph.D., CCC-SLP

Executive Director of The Treatment and Learning Centers

User

Reka Daroczi

Lead Community Resource Advocate and Admissions Coordinator

Contact Us

Outcomes Adult Services

1390 Piccard Dr, Suite 120
Rockville, MD 20850

Phone: (301) 294-9205
Fax: (301) 294-9209

Karen Morgret
Director of Vocational Services and Quality Assurance
kmorgret@ttlc.org

Veronica Vasquez, MA
Director of Community Services
vvasquez@ttlc.org

Reka Daroczi, M.S., CESP
Lead Community Resource Advocate and Admissions Coordinator
rdaroczi@ttlc.org
Office Phone: (301) 294-9205 Ext. 274
Mobile Phone: (240) 778-3782

Get Started Now

TLC Outcomes Service staff want to help you find the right service for your situation. Initial interviews are conducted prior to program entry to determine individual needs and proposed supports. If accepted, funding verification is confirmed. An individual plan is developed for each person we serve based on their preferences, interests, and desires.

Job Development and Job Coaching

Based on the DORS plan for employment participants receive assistance with resumes, cover letters and thank you letters. Individuals are supported to: locate jobs, apply for jobs, network with employers and interview with employers. Once a job is located, participants receive initial monitoring and support to ensure a successful adjustment to the job. Intensive training provided to facilitate communication, identify any needed accommodations and suggest strategies to increase the individual’s opportunity for success.

Intake Process

TLC Outcomes Service staff want to help you find the right services for your situation. Whether you have funding through the Maryland Developmental Disabilities Administration, the Maryland Division of Rehabilitation Services, or private pay services, or you are uncertain about your options, the intake process consists of the following steps:

  1. Contact Reka Daroczi, M.S., CESP, Admissions Coordinator, via phone at (301) 294-9205 Ext. 274 or via Mobile Phone: (240) 778-3782 or send an email rdaroczi@ttlc.org
  2. Schedule an in person intake meeting to see and learn more about TLC.
  3. Discuss what the next steps are to pursue the services that are right for you.